FAQ

On this page you will find the most frequently asked questions about Norra cards!

How long does it take until my package arrives?

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What is sustainable about your product?

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How can I pay for my order?

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In the Norra Cards webshop, the following payment methods are available to you:

If your order via email or personal contact, you will receive an invoice. Invoices should be paid within 15 days.

Do you paint the designs yourself?

Yes I do! And I love it!

Where can I buy Norra cards?

Do you also make cards on demand?

Yes I do! But only of Nordic animals or pets and only on A6 format. So if you would like to have a tailor-made card of your favourite animal, please get in touch via info@norracards.com.

Why do you focus on Nordic nature in your designs?

Before I moved to Sweden and thereafter Denmark, I had already travelled multiple times through Nordic countries. I simply fell in love with their beauty. Because I am living in Scandinavia now, I wanted to make a tribute to all the amazing creatures that live in the Nordics.

Is it possible to get a refund?

If you are not satisfied with your order, you can return your order within 14 days. Write an email to info@norracards.com with the reason of your return. You can return your order to: Norra Cards, Sigynsgade 62, 4 tv, 2200 KĂžbenhavn N, Denmark. If the products are still in good shape when they return, you can get a full refund (excluding shipping costs). If the products are not in good shape, you will receive a coupon that can be used in the Norra cards webshop.

How do you handle my personal data?

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